Support

Email support@mehdiraza.app with what you were doing and what you saw. A screenshot helps.

Common questions

I didn't get a sign-in code

Codes come from no-reply@mehdiraza.app and work for 10 minutes. Check your spam or junk folder, then ask for a new code in the app. You can ask for three codes every 10 minutes.

Payments aren't adding themselves

Follow Set up automations, or the steps in Settings, under Automations. The Log, in the same place, shows every payment and message Hisaab received and what it did with each one.

A payment shows up twice

When the same payment arrives two ways, Hisaab holds the second one on Home as a possible duplicate and doesn't count it. Choose Keep one, or Both are real if they were two payments.

A payment is in the wrong category

Open it and pick the right category. Hisaab remembers your choice for that merchant.

Someone in my household should see more or less

The household's owner can change what each person sees in Settings, under People.

I want to delete my account

Email support@mehdiraza.app from the address you sign in with, and your account will be deleted. If you own the household, its records and receipt photos are deleted too.